Privacy Policy

1. Introduction

Actium ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and application.

2. Information We Collect

Information you provide

• Account information: email address, display name, and password when you create an account.
• Mobile phone number (optional): at sign-up, and once for existing accounts, the app asks for a mobile phone number and verifies that it is yours. Only mobile numbers in the United States and Canada are accepted (numbers in US territories such as Puerto Rico are not). You can skip this step, for example if you are outside the US and Canada.
• Waitlist and contact forms: email address, use case selection, and any message content you submit.
• Usage data: tasks, projects, habits, goals, and conversations you create within the application.

Information collected automatically

• Analytics: we use Plausible Analytics, a privacy-focused analytics tool that does not use cookies and does not collect personal data. We collect aggregate page views and referral sources only.
• Server logs: standard web server logs including IP address, browser type, and request timestamps. These are retained for 30 days for security purposes.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Actium service.
• Verify your phone number with a 6-digit code, to confirm the number is yours and to help prevent abuse.
• Process your waitlist registration and communicate product updates.
• Respond to your inquiries and support requests.
• Power AI features including task clarification, planning, and expert recommendations.
• Generate aggregated, anonymized analytics to improve the product.

4. AI and Your Data

Actium uses AI to process your tasks, goals, and conversations to provide planning and productivity features. Your data is processed to deliver the service and is never used to train AI models. AI-generated plans and suggestions are always presented as proposals that require your explicit approval before entering your system.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with:

• Service providers: trusted third parties that help us operate our service (hosting, email delivery, form processing) under strict data processing agreements. For phone verification this includes Twilio Inc. (Twilio Verify), which processes your phone number to send and check the 6-digit code by SMS.
• Legal requirements: when required by law, subpoena, or legal process.
• Collaborative features: when you explicitly share tasks or projects with other users, only the data you choose to share is visible to them.
• Assistants you connect: when you link Claude or ChatGPT, that assistant reads and writes the tasks your account can reach, for as long as the connection lasts. You start it, and you end it — see the setup guide.

Text messages (SMS): no mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. See our SMS Terms & Consent.

Phone number verification: verifying your phone number is not consent to receive text messages. It does not sign you up for the Actium SMS program, which is a separate opt-in described in our SMS Terms & Consent. We do not use your phone number for marketing, we do not sell it, and we do not share it with anyone except Twilio, which receives it only to send and check the verification code.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit (TLS) and at rest, access controls, and regular security reviews. However, no method of transmission or storage is 100% secure.

7. Data Retention

We retain your account data for as long as your account is active. Waitlist submissions are retained until you unsubscribe or request deletion.

When a message reaches Actium through a linked chat platform (Telegram, Discord) or SMS, we keep a record of it so the same message is never acted on twice. For Telegram and Discord that record is the message as the platform delivered it; for SMS it holds delivery details only, not the text, and the sending number is masked. These records are not removed on a schedule, and deleting your account does not remove them. See our SMS Terms & Consent page for details on the SMS program, including opt-in, opt-out, and message frequency.

Phone numbers

Each account can have one verified phone number. The app shows it to you masked; Actium staff can see the full number in the admin console, and view-only staff see it masked. We keep a record of each verification attempt (the number, the account it belongs to, the time, and the outcome) for up to 7 days to prevent abuse, such as by rate limiting, and then delete it. The number itself is kept until you remove it or your account is deleted. You can add a number later or remove yours at any time under Account details.

Deleting your account

You can delete your Actium account from within the app: open the menu, tap your name to open Account details, then choose Danger zone → Delete account. You will be asked for your password to confirm.

Deletion is not immediate. Your account enters a 30-day recovery period. Until it ends you can cancel the deletion by signing in and choosing Keep my account, on the banner at the top of the app or under Account details → Danger zone. Signing in on its own does not cancel the deletion. While the recovery period lasts, your email address stays reserved, so nobody else can create an account with it.

Scheduling the deletion signs you out on every device and revokes any Actium access keys you created for AI assistants or scripts. If you keep your account, sign in again and create new keys; the old ones are not restored.

When the recovery period ends, we permanently delete:

• your profile, including your verified phone number;
• your private tasks and projects;
• your conversation history with the assistant;
• the facts the assistant remembered for you.

Your email address is then released and can be used to sign up again. We may retain aggregated or anonymised records that no longer identify you, and anything we are required to keep by law. Two small records are kept on purpose: a note that an account with your sign-in identifier was deleted, so it cannot be brought back by mistake, kept for up to a year; and, if you ever replied STOP to an Actium text, your phone number on our do-not-text list, until you text START.

What is not deleted: tasks you added to projects you share with other Actium members remain in those projects, so they do not lose shared work. If you owned one of those projects, ownership passes to another member with an Actium account. Open tasks assigned to you there become unassigned, so someone else can pick them up. Your name stays on the tasks you added unless, when you delete your account, you choose to remove it; they are then shown as created by a former member. What you said to Actium in a shared project's group chat stays in that project's history, and facts another member's assistant remembered about you stay in their account, no longer linked to yours.

A project left with no other active member who has an Actium account (for example, one you shared only with people who joined through a chat) is not kept: it is deleted, with its tasks, within a day of your account being deleted.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Export your data in a portable format.
• Withdraw consent for data processing.
• Object to certain processing activities.

To exercise these rights, contact us at privacy@actium.app.

9. Cookies

Actium does not use tracking cookies. We use a single essential cookie to manage your theme preference (light/dark mode). Our analytics provider, Plausible, is cookie-free.

10. Children's Privacy

Actium is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of Actium after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, contact us at privacy@actium.app.